Bletchley, Milton Keynes - 10th May 2011 - High availability with continuous data and configuration synchronisation key to resellers' ability to provide reliable, seamless unified communications

UK based vendor ipcortex have introduced high availability functionality as a standard feature of their medium and high end VoIPCortex IP PBX units. Available from version 4.0 of the VoIPCortex platform, the feature not only provides swift failover of operations from one unit to another but continuously synchronises all data - including voicemails, call recordings, logs, statistics and system configuration information. This means that the secondary unit can take over where the primary left off, resulting in a level of synchronisation and hand-over that ipcortex believe is unprecedented in the open IP PBX market.

Rob Pickering, ipcortex Director says, "Making call functions fail over from one unit to another is only a small part of the redundancy story. For high availability to be truly useful, and what sets our solution apart from the competition, is that the process needs to be as seamless as possible - losing access to voicemails, logs or recordings, or undoing recent configuration changes is simply not an option."

ipcortex have seen considerable market pressure for greater levels of resilience as the inevitable result of a growing dependence on unified communication systems.

"It's never been more important for resellers to consider the resilience of the solutions they offer," Pickering continues. "With a wide range of sophisticated functionality now available to organisations of all sizes, we've seen the phone system take on far greater responsibility and become central to more business tasks and processes than ever before. For its services to be unavailable, if only for a short time, carries a real and calculable risk. VoIPCortex high availability doesn't require any licences or bolt ons, making it straightforward for resellers to offer highly resilient solutions with a low TCO so that they can very easily present the case for a real return on investment. High availability is no longer a question of "why?" - it's a question of "why not?"

About the VoIPCortex IP PBX

Providing sophisticated features without complex configuration, the revolutionary VoIPCortex IP PBX has made it easy for any organisation to deploy cutting edge voice and UC functionality. Designed and developed in the UK, the range is the product of a relentless programme of development and innovation around open protocols and technologies - an approach which has seen the VoIPCortex IP PBX cement its place as a leader in the UK open IP PBX market since its introduction in 2005. Owing to a unique configuration model and a focus on open standards, the VoIPCortex PBX also offers unprecedented flexibility and freedom of choice - empowering businesses of all sizes to take advantage of unified communications at a cost effective price point.