Voice over IP has become synonymous in the consumer press with Internet Telephony, which allows cheap or free phone calls for consumers and small businesses over their Internet connection. The implications for business are however much more profound than lower cost, variable quality phone calls!

In the last few years, dramatic changes have taken place in both the capability and cost of business phone systems due to the use of VoIP on internal business networks. VoIP has become a truly disruptive technology in this environment, rendering traditional business PABX systems instantly obsolete.

VoIP business phone systems use the internal data network to distribute telephone calls around an organisation with much greater flexibility and often at a lower cost than the traditional PABX systems. Using the technology in the controlled environment of the internal network, they deliver massive cost and functionality advantages along with improved call quality.

no more expensive, proprietary phone systems

VoIP is a reliable open technology which, implemented properly, will both increase business flexibility and reduce the costs and technology risks associated with buying a traditional phone system from an existing closed proprietary vendor.

It's open technology because with a VoIP PABX you have the freedom to incrementally choose the right equipment for your needs as your phone system grows over time. Multiple technology vendors compete, reducing costs and increasing features with each interchangeable standards based generation of handsets. This is the very opposite of the vertical lock-in practiced in the traditional digital PABX world.

A useful analogy comes from the world of computing. It would be unthinkable today that a business was locked into buying replacement desktop computers from vendor X irrespective of the current price and specification just because it bought servers from them five years earlier. Similarly properly implemented VoIP systems free companies from the tyranny of phone system lock-in.

technology change without user change

The current generation of VoIP phones are remarkably similar to simple analogue phones, so they will be instantly familiar and useable. They do however from the additional functions a VoIP phone carries as standard. Calling number display on the phone's LCD screen; a built in, automatically updated internal phone book; call logs of missed, received and dialled numbers; voicemail notification via email and fax to the desktop are all basic built in features of all the VoIP systems we sell.

The systems plug into existing ISDN lines to deliver call quality and reliability which is consistently better than an ordinary telephone line or analogue PABX. They also have the ability to connect in parallel to voice service providers. This allows you to place or receive some or all of your calls over the Internet, completely transparently to either your staff or external callers. In this way you can exploit the proven reliability and call quality of existing ISDN lines today, whilst being able to place calls over internal links or the Internet when this is appropriate, now or in the future.

talk to the specialists

As specialists in VoIP technologies with many years of experience, ipcortex can immediately help you by giving you honest straightforward advice and delivering reliable useable systems. We always see the process through from initial conversation to a fully functional phone system that you are completely happy with. We are proud of every system we have put in place with a long list of satisfied customers who are now powered by an ipcortex phone system. Why not contact us today and ask for references from some of our satisfied customers.

We offer cost-effective fixed price quality VoIP solutions and we think you will be surprised to discover how simple it can be to have a fully featured modern phone system. Please talk to us about your timescale and demands as we are here to help.