ipcortex brings open im, presence and crm integration to voipcortex ip pbx

Bletchley, Milton Keynes – 1st March 2010 - Open, scalable, accessible and feature-laden IP PBX empowers resellers and their customers with release of version 3.2 of VoIPCortex platform

ipcortex, developer of the VoIPCortex IP PBX has significantly enhanced its product offering with the launch of version 3.2 of the VoIPCortex platform. As well as offering a comprehensive list of improvements under the hood, the Buckinghamshire based developer has also used the opportunity to introduce a number of exciting functionality enhancements to their PBX and Open Communications Manager, which allows users of the VoIPCortex IP PBX to seamlessly extend call management functionality to the desktop.

These enhancements include instant messaging support and presence/status synchronised between IM, the OCM and the PBX. It also brings CRM integration to the OCM, allowing screen popping of web based CRM records without the need to install any additional third party software.

This adds to the functionality already offered by the OCM; the primary purpose of which is to make office communications more streamlined, flexible, and above all, simple. Boasting an enhanced control system based on drag and drop functionality with full visibility of call activity - including real time system wide monitoring and personal call histories – the OCM is openly accessible from any web browser with no software install required and is included completely free of charge with the VoIPCortex IP PBX.

ipcortex Director Rob Pickering commented, “The VoIPCortex product range represents an excellent value proposition for resellers and their clients. The latest product of our intense development programme, VoIPCortex version 3.2 gives our resellers accessible unified communications technology allowing them to differentiate themselves and add margin.”

About the VoIPCortex IP PBX

The VoIPCortex IP PBX is an open, scalable, accessible and feature-laden converged communications solution. It radically simplifies the process of delivering integrated VoIP based solutions to organisations, from the SME to the Enterprise. Unnecessary complication and interoperability hurdles have been engineered out via innovative user interface design and extensive provisioning features to deliver convergence as a real channel commodity.

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