Multi Tenant VoIP PABX

If you manage a multi company building then you will recognise how hard it is to cost effectively provide the kind of phone system that your customers require.

Conventional phone systems are expensive to install and often provide very limited features to ease administration in a multi-tenant environment. Your phone system can all too easily become a major drain on both capital resources and ongoing staff time.

This becomes even more critical in the current commercial environment. Technologies such as Skype, VoIP and the free fall of call costs in the outside marketplace are putting extreme downward pressure on the call revenues that have traditionally supported the investment and ongoing costs attributable your PABX.

At the same time customers want, and you need, more functionality from your PABX. Voicemail to e-mail, interactive voice response menus, soft-fax technology, hot-desking are all becoming "must haves".

is your phone system an asset or a liability

If allowing your business to become a victim of these marketplace trends is unattractive, the smart alternative is to base your own service provision on these functional and cost reducing technologies.

Implementing (or switching to) our unique multi-tenant VoIP based PABX system allows you to:

• Reduce capital costs - a VoIP PABX typically has a lower purchase cost than the traditional "5 figure" PABX units. No per user licencing or extra line cards are required when you increase the number of extensions so you can "pay as you grow", investing as incremental revenue comes online rather than as up-front sunk cost.
• Reduce line rentals - Using unused Internet bandwidth to carry a proportion of your calls means that fewer telecomms lines or channels are needed to service peak demand.
• Reduce call costs - VoIP termination services mean that you can reduce your own costs by placing calls out at much lower rates than any telco will provide you with locally.
• Offer more functionality - Our PABX gives your tenant companies a dedicated web management interface for their services which allows them to manage their own allocated numbers, phones, extensions, interactive voice menus and and voicemail.
• Lower cost of management - Our solutions are designed specifically for the multi-tenant environment with a web based interface for managing tenants, billing, allocating DDIs, extension numbers and phones. If you currently contract out this kind of maintenance it now becomes simpler to take it in-house and if currently managed directly then the simpler interface reduces staff time and errors associated with conventional PABX configuration. Your customers will also love the way that they can simply login to a web interface and make self-service changes to the way "their" phones operate. No waiting for you or an external maintenance contractor to action simple requests, but you still maintain full control to make changes when required.
• Enable new business models - Hot Desking, the ability to allocate numbers to transient or mobile users and then give them a short code that they can themselves use to temporarily bring all of their lines to specified phone(s) in your building as and when required enables new models for very short term occupancy without excessive administrative overhead.