Milton Keynes - 29th November 2017 - 'Machine learning' and 'artificial intelligence' have been important terms in 2017, and eventually these technologies will have a significant impact on the way enterprises do business and communicate. But what benefits will they really bring to communication, and how can businesses start preparing now so they can reap the benefits more quickly when it arrives?
Milton Keynes - 28th November 2017 - Context is everything when it comes to machine-to-human communications. How can you prepare to make the most of recent advances in machine learning and AI?
Milton Keynes - 23rd November 2017 - By connecting communications and CRM systems across the business – sales, marketing, contact centre – we achieve a really effective way to improve the workflows and processes that underpin customer engagements and experiences.
Milton Keynes - 16th October 2017 - Generally UC tools are built in a walled garden, operate in silos, involve annoying plug-ins and don’t work with the UC tools your partners or customers use. What’s unified about that? IPCortex CEO Rob Pickering asks the question in a guest blog at UC Strategies.
Milton Keynes - 10th October 2017 - How can ITSPs and telcos make use of new innovations around context to add value to their customers? IPCortex CEO Rob Pickering talks to Vanilla+.
Milton Keynes - 9th October 2017 - UC&C has done a lot of the heavy lifting to improve comms technology for business and most tools now exist online and operate as cloud based web apps without plug-ins, which can be accessed easily from anywhere. The next step is contextual communications, which takes advantage of the new generation of ‘always on’ apps, and will fundamentally change how people communicate.