A wide variety of businesses across the UK are now powered by a VoIPCortex IP PBX. While each business has different requirements, the reliability and flexibility of a VoIPCortex solution is appreciated by all.
The Independent school
 Founded in 1807, the School occupies a 120-acre site. The main site has in excess of 15 separate buildings, many of which have listed status. There are over 200 staff, including the teaching and administration areas, spread across many academic departments and ancillary areas such as accounts and catering. Good external and internal communications are vital to the organisation and smooth-running of this large establishment.
the challenge
Across this vast site the telephone system consisted of over 50 individual British Telecom lines each with their own telephone number. All lines were on a premium rate tariff meaning that the school was paying out huge amounts each month in both line rental and call charges. Even internal calls were charged as people had to dial external numbers to reach other departments within the school.
Head of IT, Mark Northen, quickly realised that this antiquated system needed to be changed to reduce costs and improve external and internal communications. Mark researched a number of possible VoIP (Voice over Internet Protocol) and software solutions and became interested in the Asterisk range of VoIP products.
Read on for the solution (pdf)
The SMB option
 Since 1996, Intuitiv have specialised in custom-built website
solutions for businesses both large and small. Their solutions
range from those that focus on aesthetic design, to highly
complex and secure database-driven eCommerce sites.
Intuitiv pride themselves on their technical knowledge and their
ability to deliver the most effective and appropriate solutions
to their clients – and with offices in Buckinghamshire and
Lancaster, Intuitiv serve the length and
breadth of the UK.
the challenge
Intuitiv required a cost effective, reliable phone system that would
facilitate high quality calling and would cater well for remote
workers. It was imperative that the system be able to handle
the demands of a medium sized office with features such as call
transfer, voicemail to email and CLI as standard, while retaining
their well-known and established telephone number.
Intuitiv needed to be certain that home workers could benefit
from increased functionality and flexibility, while at the same time
maintaining privacy.
On top of this, they required that all remote
workers could still be a part of the central phone system, with
call transfers and voicemail functionality available to each user,
along with per extension call statistic and billing information.
To add to the challenge, Intuitiv would soon be moving into a
new office – an old converted pub. This meant that the system
would have to be installed in an unobtrusive way, and integrate
easily with the existing LAN infrastructure that would arrive
soon after.
Read on for the solution (pdf) |
