Process and solution design increasingly requires each element to seamlessly integrate with the next. Embedded or contextual communication moves the conversation on from integration by providing better tools for use as part of a workflow. It removes our reliance on inefficient and fragmented ‘free’ communication tools, instead embedding task-based, frictionless, data-enriched communication within a website or application.
The IPCortex API has been designed to facilitate the development of cross-industry and market vertical solutions where adding real time communications functionality will add a new dynamic to an application.
We have developed the IPCortex API to allow close coupling of our platform with other applications. This allows unified and multimedia communications functions to appear as part of another application, cooperatively sharing information and triggering actions.
The comprehensive IPCortex API provides applications with full control over the user experience. It can for example:
A number of our customers have completed integration of IPCortex functionality with existing systems to gain a real competitive advantage. These include: