IPCortex, the British communications software developer, today announces the launch of the IPCortex Hosted Suite. Developed in response to demand from customers and channel partners for a solution that offers a unique feature set and embedded communication modules, it ensures that IPCortex can offer a solution for any requirement - whether on premises, on site, CAPEX or OPEX, standalone or embedded.
Based on the core IPCortex PBX platform currently trusted by over 80,000 business users, Hosted Suite is designed to make a measurable difference to the way end customers work. It delivers a rich and regularly improved feature set and benefits as standard, including a market-leading provisioning mechanism that ensures conversations stay secure, sophisticated fraud prevention and a fraud guarantee, collaboration anywhere with anyone via a single web application, and advanced customer engagement and contact centre tools. It also includes embedded contextual communications capabilities to open up new opportunities for frictionless communication between businesses and customers from anywhere.
IPCortex provides its solutions through its trusted partner network, working with them to enable clear points of differentiation and opening up new sales opportunities in a range of different markets from education and healthcare to finance, legal, retail and manufacturing industries. Hosted Suite will allow resellers the flexibility to scale as needed and enable their own customers to work smarter, not harder.
Rob Pickering, CEO at IPCortex comments; “Contextual and embedded communication is redefining the value that customers can expect from hosted services, moving the conversation away from dial tone alone. Our existing service providers, who have already been deploying the IPCortex platform as hosted, are seeing the benefit of this and reporting growth of 100 per cent year on year. We’re delighted to be able to facilitate this shift in demand and unlock the opportunity for more partners and their customers.”
Steve Webber, MD of reseller Westcom Networks, commented, “Having access to a hosted IPCortex platform allows us much better scope when working with both smaller business and those with users spread over multiple locations. We look forward to being able to more quickly deploy IPCortex solutions for our customers without the cost, time and complexity of having to build a VPN infrastructure to connect remote phones back to a central PABX”.