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64-bit versions of the IPCortex PABX software is now available. All PABX units running 6.4.9 or higher and running on 64-bit hardware are eligible for 64-bit upgrades.
Warning for High-Availabilty pairs
Extra steps are currently required for a successful migration to 64-bit. Please contact support for advice and planning.
Important note for Hyper-V users
Please note that it is not possible to upgrade PABX units hosted on Hyper-V to 6.4 - which is required to run 64-bit - due to 32-bit kernel issue preventing it from booting. You must redeploy a new VM image, which is now 64-bit by default. They are available from the virtual images page.
- Refresh the firmware list and upgrade to the latest version of the IPCortex PABX firmware. (You must be running 6.4.9 or higher, but we recommend the latest release available.)
- Go to system > upgrades and select the Select 64-bit upgrades button, then refresh the firmware list again.
Note: if you are running 6.4.9 or higher and no button shows, your hardware or virtual machine is 32-bit only and therefore cannot be upgraded to 64-bit. Please contact your account manager to discuss your options.
- Download the latest available firmware for your system, install, and reboot.