Trying to decide which is the right hosted communications solution for you? Here's a useful comparison of the two, but if you need more help, just get in touch with and we'll be happy to guide you!
Voice Essentials
IPCortex Voice Essentials addresses the needs of customers who are new to hosted telephony and are not yet ready to commit to unified communications. It delivers all of the essential voice functionality needed at a single price point, eliminating the pain of configuring, pricing and installing expensive add-ons and third party extras.
Uniquely however, Voice Essentials does not lock you into a "Voice only" solution. When you are ready to take advantage of the benefits of a full unified communications solution, the entire organisation can be upgraded to IPCortex Hosted Suite with a single click.
Hosted Suite
IPCortex Hosted Suite provides full baseline business PBX and unified communications functionality in a convenient hosted package offering features that improve the way that colleagues, customers, suppliers and other stakeholders can communicate.
Hosted Suite also includes access to Keevio. Keevio extends sophisticated UC and multimedia functionality to the web browser, so you can contact anyone, on any device, from anywhere. Enjoy effortless multimedia conversations, collaboration and conferencing with colleagues and customers alike - no special software required.
The two solutions compared...
| Feature | Voice Essentials | Hosted Suite |
|---|---|---|
| A line and DDI for every user | yes | yes |
| Free calls per user (terms apply) | 120 mins | 5000 mins |
| Intuitive configuration and management interface | yes | yes |
| User line opt-in/out | yes | yes |
| Voicemail box for every user | yes | yes |
| E-main and web based access to voicemails | yes | yes |
| Call management - hold, transfer, forwarding | yes | yes |
| Customisable auto attendant | yes | yes |
| Hot desking interface | yes | yes |
| Integrated phone & address book/directory generation | yes | yes |
| Flexible, multi-level night mode operation | yes | yes |
| Park orbits | yes | yes |
| Music on hold | yes | yes |
| Free inter-office calls | yes | yes |
| Remote working via SIP and/or mobile twinning | yes | yes |
| HTTPS secure auto provisioning for a variety of handsets | yes | yes |
| User CSV upload | yes | yes |
| Compatible with open SIP handsets | yes | yes |
| API covering all real time call interactions with the PBX | yes | yes |
| Admin API (REST) | yes | yes |
| No access to premium rate numbers | yes | yes |
Keevio conferencing and collaboration:
| yes | |
| Call recording | yes | |
| Call barging - listen | yes | |
| Call barging - whisper | yes | |
| Pickup groups | yes | |
| Flexible hunt groups | yes | |
| Detailed per extension call records and statistics | yes | |
| Support integration with 3rd party products and services | yes | |
| Call queues | yes | |
| Visual queue management with statistics (wallboard) | yes | |
| Access to IPCortex developed/supported "off the shelf" integrations including CRM Connect | yes |