IPCortex’s Phone Bridge integration allows for increased business productivity, with seamless data handling from phone to Zoho CRM. Identify known incoming callers with their Zoho records, allowing agents to locate their information from within Zoho CRM and provide an enhanced customer experience.
Integrate with IPCortex’s Phone Bridge. Increase customer satisfaction.
Be up and running quickly so that the end user’s employees can increase productivity. IPCortex is focussed on delivering the best features and integrations; this includes having lean processes and actioning requests immediately.
The Zoho Phone Bridge works with all IPCortex PBX solutions, whether that is Service Provider Platform, virtual PBX, Hosted Suite and On-Premise, allowing for greater flexibility. With the ability to integrate with any platform end user requirements can be met, even when they change.
When looking at communications infrastructure, it is vital to be able to rely on and trust the tools and features. Every customer’s journey must be seamless and smooth, with the IPCortex Phone Bridge, you can trust that it will be a reliable addition and will increase customer satisfaction.
On top of utilising the Phone Bridge, take advantage of all PBX features as standard to encourage high-level communication management. Standard PBX features such as call queues, hot desk, call reporting, call recording, inbound call routing, call spy and barge and more.
Identify contacts when they call in, allowing for a more personalised experience. As soon as a known contact calls, their Zoho record will appear in a popup, allowing for key information to be pinpointed.
With IPCortex you can call a contact in seconds with a single click, this allows you to spend more time delivering a quality service
understanding your contacts previous interactions and engagements with you is imperative to delivering a personalised experience. With the IPCortex integration, never lose a phone log again.
provide a personalised experience to all known callers. The caller’s details and key insights automatically display whenever they call. Additionally, update contact details without switching screens or apps.
Our Account Managers are available to provide the necessary information in terms of price and technical requirements.
Speak to us today.
Being flexible and adaptable so our partners can effectively meet and exceed the needs of their customers is vital. This is why we offer multiple PBX solutions, which are:
Changing size, distributed workforce or need to keep CAPEX as low as possible? Consider Hosted Suite, developed for optimum flexibility.
Hardware and software solutions designed for use by organisations from small systems right
up to thousands of users.
Virtual Edition is an open standards compliant VoIP PBX platform designed to operate in a virtual environment. Fully featured, Virtual Edition deploys either on VMware or HyperV.
Bring your own infrastructure: we provide the secure, reliable software, and the expertise to help you get it done right the first time.
"IPCortex has given us unparalleled control over how we integrate telephony with our own web-based applications. It means that we can have the solution we want, and our customers need. That’s why using IPCortex makes sense."
James Batchelor, Founder
Tell us what you need from your comms, and together with our expert reseller partners we’ll show you how to achieve it easily and affordably.Start a conversation
You may start a text, voice or video chat with our team easily in your web browser without any plugins. Give it a try!
Alternatively, call us on 01908 276650 or send us a message.